Privacy Policy

This Privacy Policy explains how Robo Daily collects, uses, discloses, and retains personal data in connection with the website and related professional development courses. By using the site, you acknowledge that your information will be handled as described here.

Policy guidance

This summary highlights how to navigate the information provided in this policy.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
01 · Purpose

How We Use Data

We process personal data to provide and manage accounts, enrol users in courses, process payments, deliver content, respond to enquiries, maintain security, monitor site performance, improve our services, and meet legal, accounting, and recordkeeping obligations. We may also use data to communicate service notices and to prevent fraud or misuse.

We use personal data only for operational, administrative, and compliance purposes described in this policy.
02 · Sharing

Sharing with Service Providers

We may share personal data with vendors and other service providers that support hosting, payment processing, analytics, communications, security, and course delivery. These parties are expected to use the information only for the services they provide to us and to protect it through appropriate confidentiality and security measures.

Service providers receive only the information needed to perform their functions.
01 · Collection

Data We Collect

We may collect identifiers and contact details, account and profile information, course enrolment and progress records, payment-related information where needed to complete a transaction, communications sent to us, and technical data such as device, browser, and usage information. We may also process information you choose to provide in forms, surveys, or support requests.

The categories of data collected depend on how users interact with the site and course services.
02 · Sources

How We Collect Data

We collect personal data from users when they create an account, register for courses, submit forms, communicate with us, or make a purchase. We also receive technical and usage data automatically from your browser or device, and we may obtain limited information from service providers that help us operate the site and process transactions.

Some information is provided directly, while other information is created through normal use of the website.
03 · Cookies

Types of Cookies

Our cookies may include essential cookies needed for security and basic site functions, preference cookies that remember settings, and analytics cookies that help us understand site use and improve performance. Cookies may be session-based or persistent, depending on their purpose.

We use a limited set of cookies for operation, preferences, and analytics.
04 · Controls

Cookie Controls

You can manage cookies through your browser settings and, where available, through on-site preference tools. Blocking some cookies may affect site functions, including login, course access, and saved preferences. Essential cookies are used only to support core operation and security.

Browser settings and site controls may be used to limit non-essential cookies.
User Rights

Your Rights

Subject to legal limits, you may request access to your personal data, ask for correction of inaccurate information, and request deletion or restriction in appropriate cases. You may also object to certain processing or withdraw consent where processing is based on consent.

Available rights may vary depending on the nature of the data and applicable law.
Requests

How to Make a Request

To protect your information, we may ask for details needed to verify your identity and understand your request. We will review and respond within a reasonable period and in accordance with applicable law, and we may decline a request where retention or disclosure is required by law or necessary for legitimate business purposes.

Requests are handled after reasonable verification of identity and scope.
Data Retention

Retention of Data

We retain personal data for the period reasonably necessary to provide the services, maintain records, resolve disputes, enforce agreements, and comply with applicable legal, tax, or accounting requirements. When data is no longer needed, we delete it, anonymise it, or restrict it so it is no longer actively used.

We keep data only for as long as needed for the stated purpose or to meet legal obligations.
Policy Updates

Policy Changes

If we make material changes to this policy, we will post the updated version on the website and may provide additional notice where appropriate. Your continued use of the site after an update takes effect means the revised policy applies to your use of the services.

We review this policy from time to time and record the effective date of material revisions.
Privacy Office

Contact Information

Privacy email
Telephone
+65 8186 0045
Mailing address
24, Vanda Cres, Singapore, SG
Privacy contact